We offer after-sales service on 3D FDM printers. Actual repairs are carried out on our own maintenance base. We do nothing on site with the client.
If you require service, please complete the service request form. We will reply if we are committed to the service and send you an address to which you send the printer. After examination and diagnosis, we will inform you of the estimated price and the time of completion. If you accept the proposal, we begin. If it does not suit you, we will return the printer to you and you will pay us for the activities performed so far. The minimum cost of examination and diagnosis is 24.00 BGN. If we cannot identify the problem, you owe us nothing.
We have a large stock of spare parts, but the variety of parts and variants is very large. Delivery times can be up to 45 days if required. Service is available in Bulgaria only.